The contents of this website are individual intellectual creations protected as copyright works under the provisions of the Copyright and related Rights Act (Official Gazette of RS, No. 21/1995 and amendments) and other rules in force. The users of http://dolejsi.si/ or www.buttons-dolejsi.com are not allowed to reproduce, distribute, communicate, perform, transmit, present, broadcast or make available to the public in any other way the copyright protected contents of this website without obtaining prior written permission from the company Dolejši modni gumbi d.o.o.
All information published on this website are of general informative nature and do not constitute legal advice or any other service. The company Dolejši modni gumbi d.o.o will use its best endeavours to update and review all data and information published on http://dolejsi.si/ or www.buttons-dolejsi.com. However, we are not liable for any defects in operation of the website or delays in updating information.
The general terms and operating conditions of the http://dolejsi.si/ website are in compliance with the Consumer Protection Act (Zakon o varstvu potrošnikov (ZVPot-UPB2) and international e-business codes.
IdentitY OF THE PROVIDER
The http://dolejsi.si/ and www.buttons-dolejsi.com websites are administered by Dolejši modni gumbi d.o.o (hereinafter referred to as "the provider"). The company is registered in the Business Register of Slovenia (AJPES), the tax register of Slovenia (DURS) and is a taxable person, registered for the provision of internet sales. More information on the provider is available under contact.
ESSENTIAL CHARACTERISTICS OF THE PRODUCT
They are described in the online shop for each individual product. All the products made of polyester are washable at 60°C to 95°C and can also be dry- cleaned. Polyester products can be ironed at temperatures of up to 190°C. Products made of coconut, Colombian walnut, horns, sea-shells and metal can be washed at up to 60 °C. They should be ironed at lower temperatures. Product made of wood should be removed prior to washing and ironing.
PRODUCT AVAILABILITY
All products that are in stock will be delivered within 15 working days, and others will be delivered within 30 days. For the products not on stock, the delivery deadline is up to 30 days after the receipt of your order and advance payment. In case of a longer delivery time, you shall be informed via e-mail or telephone. If a product has been ordered custom-made or in cases of force majeure, you shall be informed of the estimated delivery date by e-mail in due time.
PRICES
All product prices are displayed clearly and unambiguously – both the product price (all prices include 22 % VAT) and the cost of shipping/delivery shall be clearly evident. The cost of shipping shall apply for deliveries within Slovenia. If you want a product to be delivered to another country, we shall inform you of the shipping cost in due time.
Prices are valid in the moment of submitting an order and are not fixed in advance.
Prices are valid if payment is conducted according to the payment method and payment conditions mentioned therein.
payment method
Customers from Slovenia can choose one of the following payment methods:
Customers not from Slovenia:
The customer shall be issued an invoice on a durable medium and with itemised costs.
The purchase contract (order) shall be kept electronically by the company Dolejši modni gumbi d.o.o. The customer has the right to demand a printout of the purchase contract by sending a request to the following e-mail address: info@dolejsi.si. The purchase (order, invoice) shall be sent to the customer's address (e-mail or postal).
PURCHASE PROCEDURE
1. Ordering a product/products
2. Order processing
3. Product shipping: The purchased goods are sent to the customer within the period and in the manner agreed upon by both sides.
4. The customer accepts (in a manner agreed upon) the delivered package.
Right to withdrawal from purchase, return of product and refund of purchase price
The customer has the right to inform the provider of their withdrawal from the contract (order) without any obligation to state a reason for this decision. The cancellation shall be sent to the provider's e-mail address info@dolejsi.si no later than 15 days after the receipt of goods.
If the customer has already received the goods and then withdrawn from the contract, the goods shall be returned undamaged and in the same quantity to the provider/company no later than 15 days after the date of the cancellation notice. Regarding the costs related to contract cancellation, the customer is responsible only for covering the cost of returning goods.
The goods should be returned undamaged and unchanged, except when the goods were damaged without any fault on the part of the customer.
The customer will be reimbursed as soon as possible and no later than 15 days after having received the contract cancellation notice. Reimbursements are made to the bank account number sent by the customer.
Under Article 43č, paragraph 5 of the Consumers Protection Act (Zakon o varstvu potrošnikov), the customer is not entitled to withdraw from contract (purchase) if the product purchased was manufactured in accordance with the customer’s precise instructions and adjusted to their own personal needs (e.g. a custom-made button).
Delivery
The goods ordered shall be handed in to the contracting partner for shipment within a 15-30 day period.
If this is deemed impossible due to particular circumstances, the customer shall be informed thereof and both the provider and the customer shall agree otherwise.
Our contracting party for shipment delivery for Slovenia is the Post of Slovenia, but we reserve the right to choose another shipping service in case this might increase the efficiency of our delivery service.
The goods shall be delivered to the address entered in the order form. If the goods are claimed by the customer in person, the precise time and place of delivery shall be agreed beforehand.
If the purchase value of a single order does not exceed 50 €, the costs of delivery are charged according to the price list of the Post of Slovenia. For purchases above 50 € delivered to Slovenia, shipping is free. International orders over 70 € are entitled to free shipping.
SAFETY
The provider shall use all appropriate technological and organizational means to secure the transfer and storage of personal data and payments.
Protection of personal data
The provider is committed to permanently protect all personal data of the customer (user) and to keep all records of communication between the provider and the customer.
The customer’s personal data shall be used solely for the needs of order fulfilment (sending information materials, offers, invoices) and related correspondence.
Customer data shall by no means be disclosed to unauthorized persons.
communication
The provider shall be in contact with the customer/user through means of distance communication unless the customer expressly objects.
Discharge from obligation
To the best of our ability, the provider’s aim is to guarantee that the information on this website is accurate and regularly updated. However, product characteristics, delivery period or price may change so often that we cannot manage to update the information on this website quickly enough. In such cases, the provider shall notify the customer of the changes, whereas the customer shall be entitled to the right to cancel the order or exchange the item purchased.
Although the provider makes sure to present accurate images of products available for purchase, these images should be considered symbolic, including the colours; due to different computer monitors, colours may vary slightly from the pictures. Images do not guarantee the characteristics of individual products.
The provider reserves the right to change the terms and conditions at any time and in any manner regardless of the reason and without prior notification.
Complaints and disputes
We shall respect the consumer protection legislation in force and to the best of our ability try to fulfil the expectations of our customers.
However, in cases of potential complaints, we kindly ask the customer to send a written notice to info@dolejis.si. The provider shall try to solve any potential complaints (or disputes) consensually and confidentially.
Thank you for your trust; we are certain it will be justified.
Subscription to the newsletter
By subscribing to the newsletter, the subscriber agrees that any personal data submitted for subscription to the newsletter shall be used and processed for sending messages related to provider’s business operations (special offers, novelties, adverts, news etc.) to the customer’s e-mail address.
The subscriber is entitled to cancel this agreement in writing at any time. The subscription to our newsletter can be cancelled on provider's website in the “Subscribe to newsletter” section where the subscriber's name, surname and e-mail address should be entered and confirmed by clicking the "Unsubscribe" button. Otherwise, the cancellation notice can also be sent directly to the provider's company address: Dolejši modni gumbi d.o.o., Podlog 56, 3311 Šempeter v Savinjski dolini, or to the following e-mail address: info@dolejsi.si.
By subscribing to the newsletter, you will be informed of any novelties in our offer. Subscribe to newsletter
Podlog, 12.7.2014
Dolejši modni gumbi d.o.o.
Saša Dolejši Rebec, direktorica
DOLEJŠI MODNI GUMBI d.o.o.
Podlog v Savinjski dolini 56
3311 Šempeter v Savinjski dolini
SLOVENIA
Mobile phone: +386 (0)68 180 545
FAX: + 386 (0)3 700 22 55
E-MAIL: gumbi.dolejsi@siol.net
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